Due to the pandemic novel coronavirus (COVID-19) we have decided to temporarily close our office. We have made this decision in support of our fellow health care providers and in accordance with Toronto Public Health guidelines as well as the College of Optometrists of Ontario.
We have been strongly recommended by our college to only see urgent care patients if we have access to personal protective equipment (PPE). Unfortunately we do not have access to enough of this equipment to continue to see patients and be fully protected as required. We recommend all patients who have symptoms of potentially serious eye conditions (new flashes and floaters, loss of vision or unusual pain) to go to a local ER. We are also doing our best to provide remote/telehealth care when possible to triage our patients directly to specialists we have good relationships with. Be sure to leave a contact number in your email as we do not always have remote access to your files. We thank you for your understanding.
We continue to be committed to the safety of our patients and staff. As the situation surrounding COVID-19 rapidly changes, we will continue to evolve our response to it.
Please call the office at 416-977-8194 or send us an email ([email protected]) with any questions you may have. We will continue to monitor our voicemails and emails during this time.
*New contact lenses can be ordered and shipped directly (free of charge within Canada) at this time.
PLEASE NOTE IF YOU WILL BE LOOKING TO BOOK AN EXAM Given the uncertainty of a re-opening date University Eye Clinic will be taking patients information and calling them in turn as soon as we have a confirmed opening date. Please send us an email with your full name, phone number and if this will be either a 1- routine exam or 2- in need of new glasses or contacts ASAP, to: [email protected] All currently booked exams will automatically be added to this list.
We appreciate your understanding during these unprecedented times and thank you for being a loyal patient of our clinic. Take care of yourself and each other.
Sincerely,
University Eye Clinic
Offices of Dr. Jonathan Spilkin, Dr. Jason Facchin, Dr. Elsa Budianto, Dr. Jodi Kaplovitch and Associates
